Case Study: Hewlett Packard Enterprise achieves 90% fewer sales touch points and 15‑minute quotes with SAP Fieldglass

HPE: Transforming a Business for Agility, Speed, and Success

Hewlett Packard Enterprise (HPE), the enterprise-focused company formed after HP’s 2015 split, faced a sprawling legacy IT landscape that limited its agility and speed. With 10 ERP systems, roughly 800 applications, significant technical debt, and fragmented regional processes, HPE launched a digital transformation to simplify operations and deliver a consistent customer experience.

HPE standardized on SAP S/4HANA and SAP MaxAttention (plus related SAP solutions), creating a single platform with less than 10% customization and halving the application footprint. The transformation cut product structures by 80% (100,000 → 20,000), reduced quote time from three hours to 15 minutes, raised on‑time delivery to 99.5%, shortened month‑end close from 11 to 5 days, lowered recommitments to under 5%, and helped grow e‑commerce revenue by $1.5 billion to $2.5 billion.

Hewlett Packard Enterprise

Dave Carlisle

CTO of Global IT