Case Study: Leading Global Technology Company achieves $33M+ in services cost savings and full spend visibility with SAP Fieldglass

Global Technology Leader Achieves Workforce Success with SAP Fieldglass Services Procurement

A global networking-equipment leader with more than 75,000 employees faced a complex services-procurement and external workforce challenge across roughly $1.5 billion in SOW spend and $65 million in contingent labor. The company needed an end-to-end process to standardize rates and contracts, reduce legal and classification risk, and gain visibility to support data-driven hiring decisions.

The organization implemented SAP Fieldglass SOW functionality integrated with its procurement system, adding features like “Copy SOW,” custom fields and automated reporting to streamline intake, approvals and worker onboarding. Results included 100% of spend managed through the program, 7% savings on managed labor, $33M+ in services cost savings to date, full compliance with engagement and global policies, supplier rationalization, improved rate and tenure controls, and secure BI reporting—enabling further optimization efforts.