Case Study: Telecommunications Equipment Manufacturing Company achieves complete spend visibility and streamlined procurement with SAP Fieldglass

A Telecommunications Equipment Manufacturer Achieves Maximum Results with SAP Fieldglass

A global telecommunications equipment manufacturer formed from a 2007 joint venture — with 2012 net sales of about €13.8 billion and operations in more than 100 countries — faced fragmented, manual processes for managing external labor. The company struggled with poor data visibility, inconsistent processes, co-employment and compliance risk, weak controls, maverick spending and time-consuming month-end reconciliations across its global workforce.

The company implemented SAP Fieldglass VMS in 2011 and rolled it out in phases across 34 countries, integrating it with its SAP instance. Today the system manages over 5,500 external workers and roughly $240 million in annual spend, delivering full spend visibility by accounting code, eliminating manual PO creation, enabling single retroactive POs based on approved time and expenses (cutting invoice volume by ~200x), and driving faster, simpler, standardized procurement with significant cost and efficiency gains.