Case Study: Global Healthcare Company achieves unified global workforce visibility and cost savings with SAP Fieldglass

A Long-Time Customer Manages its Global “Mega Program” using SAP Fieldglass

A global healthcare organization that manages thousands of external workers across hundreds of internal companies faced fragmented, decentralized oversight and needed a single technology platform to unify program management, improve visibility, control costs, and track contractors across multiple program models and geographies.

Starting in 2004 the company deployed SAP Fieldglass in a phased rollout and expanded it to 14 countries, 40+ business units, 7,500 workers and 1,900 suppliers, integrating VMS and services procurement modules with internal systems and MSP partners. The result was consolidated workforce transparency, faster market expansions, support for complex regional rules, a more sophisticated mix of contingent workers, ICs and SOWs, consistent supplier management, year‑over‑year cost savings through rate cards and competitive bidding, and improved compliance for onboarding and offboarding.