Case Study: World’s Largest Financial Institution achieves $100M+ in cost savings and global external workforce visibility with SAP Fieldglass

A Leading Banking Institution Solved Complex Business Problems with SAP Fieldglass

One of the world’s largest financial institutions, serving millions of consumer, business and institutional clients across 40+ countries, faced fragmented, paper-based processes for managing external labor and services. Disparate regional practices created poor global visibility into its external workforce, costly program inefficiencies and significant compliance and regulatory risk.

The bank implemented SAP Fieldglass in a phased rollout with three MSPs, integrating with SAP Ariba, a timeclock and a centralized “data mart” to automate invoicing, reporting and onboarding; it also launched a large SOW initiative covering 13,000+ resources across multiple countries and expanded the program into APAC. The program delivered tangible benefits — more than $100M in cost savings, faster supplier payments, reduced administrative overhead, stronger compliance (TARP-certified), consolidated enterprise visibility and improved governance of offshore and contractor activity.