Case Study: Financial Services Company achieves ongoing global external workforce success and $7.4M in savings with SAP Fieldglass

A Fail-Proof Plan for Ongoing Contingent Workforce Success

A U.S.-headquartered financial services company that serves customers in more than 200 countries centralized its corporate function to oversee a global flexible workforce of thousands across more than 10 countries and over $100 million in annual spend. The challenge was to create a cost-effective, high-quality, scalable global external workforce program that ensured governance, speed, supplier quality and broad stakeholder adoption as the company expanded after going public.

The company launched a global external workforce program built on seven guiding "pillars" and partnered with MSP Allegis Group Services and SAP Fieldglass VMS to drive adoption, governance and continuous improvement. The program delivered $7.4 million in savings, hires within 5% of rate cards, a 10% reduction in time-to-fill, a 14% faster job posting-to-distribution cycle, an 84% decrease in timesheet submission-to-approval time, 82% of roles competitively bid, and year-over-year satisfaction gains, supported by regular reviews, audits and stakeholder communication.