Case Study: Newcastle University improves student services with SAP HANA and SAP Fiori

Newcastle University Driving Efficiencies with SAP HANA to Give 27,750 Students a Better Experience

Newcastle University, a higher education institution with 27,750 students, needed to equip its staff with immediate access to timely data to improve decision-making and provide a superior student experience. The university turned to long-time vendor SAP, leveraging the SAP HANA platform for its SAP ERP and SAP Student Lifecycle Management applications to address this challenge.

SAP implemented a customized data-on-demand solution, utilizing the SAP HANA platform and SAP Fiori apps to consolidate key business data and provide staff with mobile, role-based access. This allowed for a complete organizational view of student activity and needs. The solution delivered significant results for the university, including a 77% reduction in database storage, business queries answered in under one second, and the elimination of overnight processes, all contributing to reduced student waiting times and an improved staff experience.

Newcastle University

Jonathan Taylor

Assistant Director – Corporate Systems