Case Study: Koldeleder achieves faster, error-free checkout and stronger customer retention with SAP Business One and SAP Customer Checkout

Koldeleder Creating a Pleasant Shopping Experience with SAP Customer Checkout

Koldeleder, a wholesale distributor of raw leather, needed to create a more pleasant and efficient shopping experience in its store. The company sought a professional sales process with highly accurate checkout and better stock level oversight. To address this, they worked with vendor SAP Business One and implemented the SAP Customer Checkout application.

The solution from SAP Business One integrated a point-of-sale system with their backend operations, automating procedures and enabling the creation of detailed customer profiles. This resulted in a significant reduction of errors, achieving a 0% error rate at checkout, and led to a 26% increase in productivity. The implementation also provided a better overview of stock and helped increase customer retention through improved service.

Koldeleder

Marcus Rocki

Sales