Case Study: Mercury Corporate Giveaways achieves 90% faster order turnaround with SAP Ariba

Providing a Faster Service by Digitalizing Ordering Processes

Mercury Corporate Giveaways Specialist Venture Corporation, a 30-person Manila-based supplier of corporate gifts and novelty items, faced slow order turnaround and missed opportunities because customers had to issue purchase orders—sometimes taking up to two weeks—before fulfillment could begin. The company also lacked visibility into orders and receivables, limiting its ability to meet tight client deadlines.

To fix this, Mercury moved its order-to-invoice processes to the SAP Ariba Network, creating catalog-based ordering with preapproved pricing and remote onboarding. Buyers can now create purchase orders directly from online catalogs, cutting turnaround from two weeks to one day (90% faster), improving customer collaboration and satisfaction, streamlining order-to-cash and receivables tracking, and enabling remote operations during the COVID-19 pandemic.

Mercury Corporate Giveaways

Edward Tan To

Vice President for Marketing and Communications