Case Study: Nielsen Holdings achieves stronger supplier sustainability and risk management with SAP Ariba

Nielsen Holdings - Customer Case Study

Nielsen Holdings, a global media company with ~43,000 employees based in New York, needed clearer supplier information and stronger controls to manage supply‑chain risk, sustainability, and supplier diversity across its global sourcing operations.

Nielsen implemented a suite of SAP and Ariba solutions—including SAP Strategic Enterprise Management, SAP SRM, SAP ERP, Ariba Network, and SAP Ariba Buying, Invoicing and Supplier Risk—to centralize supplier data, run ESG and risk assessments, and train staff. Results included ESG assessments covering 40% of spend, 100% of the global sourcing team trained on the supplier code of conduct, 91% supplier participation in measurement initiatives, 49% active supplier engagement in sustainability efforts, and 100% of facilities management contracts requiring supplier diversity.

Nielsen Holdings

James Edward Johnson

Director of Supply Chain Risk Management and Analysis