Case Study: Nagase achieves 80% faster customer response and streamlined PO tracking with SAP Ariba

Nagase Turning Wisdom into Business with a Combination of Technology Intelligence and the Ariba Network

Nagase (Thailand) Co. Ltd., a Bangkok‑based chemical supplier with about 140 employees and US$300M in revenue, faced inefficient, email- and fax-based purchase order and invoice processes that slowed operations, increased errors, and constrained its ability to scale and respond to customer needs.

By quickly adopting the SAP Ariba Network to receive and acknowledge POs, Nagase streamlined PO tracking and management, reduced follow-up time and costs, lowered human error, and gained greater visibility—enabling an 80% faster response to customer requirements and more time to focus on core business.

Nagase

Chaiyaboon Phaimanee

Assistant Sales Manager, Performance Chemical Section