Case Study: Orora Ltd achieves 100% end‑user adoption and digitalized source‑to‑settle procurement with SAP Ariba

Maximizing Procurement Transformation Value With Rapid and Universal End-user Adoption

Orora Packaging Australia, a Melbourne‑based packaging and displays company (7,200 employees, A$4.7B revenue), set out to digitalize its end‑to‑end source‑to‑settle procurement processes. The key challenge was securing strong stakeholder and end‑user engagement, rapidly incorporating user requirements, and using a staggered rollout to resolve functionality issues before onboarding new sites.

Partnering with SAP Ariba services and using the SAP Ariba Strategic Sourcing Suite and SAP Activate methodology, Orora executed a user‑centric, phased rollout across 60 sites and ~600 users in Australia and New Zealand. The program delivered on time and on budget, achieved 100% end‑user adoption within three months, increased visibility and stakeholder engagement, and created a scalable framework for future implementations.

Orora Ltd

Anoop Thakur

General Manager of Procurement