Case Study: Mary Kay achieves automated source-to-pay and improved procurement visibility with SAP Ariba

Mary Kay Realizing the Beauty of Automated Source-to-Pay Processes with SAP Ariba Solutions

Mary Kay Inc., the global skincare and cosmetics company with more than 5,000 employees, faced inconsistent procurement from multiple disparate tools, a lack of a centralized function to control indirect spend, and the need for stronger supplier risk controls to elevate procurement practices.

By adopting SAP Ariba solutions—including Buying and Invoicing, Supplier Lifecycle and Performance, Supplier Risk, and the SAP Business Network—Mary Kay automated its source-to-pay process and created a single source of truth for supplier data and due diligence. The rollout standardized procurement operations, improved visibility into indirect spend with a digital audit trail, streamlined supplier onboarding and contract management, and supported supplier-diversity tracking; key metrics include 75% of spend channeled through SAP Ariba, 70% of supplier invoices digital, and 95% of enabled suppliers’ suppliers invoicing via the SAP Business Network.

Mary Kay

Keith Learn

Vice President Procurement and Supplier Development