Case Study: a pharmaceutical company improves invoice handling and on-time payments with SAP Ariba

Invoice Handling Dramatically Improves from Lowest to Near-Top Score

A global pharmaceutical company faced challenges with inefficient and non-standardized procure-to-pay processes, which led to manual payment delays, an inability to leverage supplier contracts, and poor management of working capital. To address these issues, they turned to SAP Ariba for a solution.

SAP Ariba deployed its invoicing solutions and network to automate payment operations, enabling paperless invoice submission, automated approval matching, and integration with scanning technologies. This implementation dramatically improved invoice handling, with the company's internal rating jumping from a 1 to a 4+ on a 5-point scale. Results included 60% of invoices becoming paperless and on-time payments increasing from 74% to 94%.