Case Study: Insight Enterprises achieves millions in online orders with SAP Ariba

Insight Earning Millions in Online Orders with Better Business Commerce and SAP Ariba Solutions

Insight Enterprises, a global IT hardware, software, and services provider, needed to expand e-commerce capabilities and simplify compliance with local tax and regulatory requirements to support rapid growth and improve customer onboarding while controlling operational, sales, and marketing costs.

Insight connected to the Ariba Network and deployed SAP Ariba solutions — including Ariba Punchout, online catalogs, cXML, and the Ariba Ready Platinum program — to consolidate processes and integrate marketing and buy-side testing. The changes delivered faster onboarding (Punchout requests in about 30 minutes), real-time catalog updates, improved visibility into global compliance, lower process and marketing costs, stronger customer service, and about half of e‑commerce sales flowing through SAP Ariba with ongoing growth.

Insight

Jamie Werve

Senior Manager, E-Commerce Operations