Case Study: Rand‑Air achieves faster payments and improved customer service with SAP Ariba

How Is a Better Business Network Helping an Equipment Rental Company Improve Cash Flow and Customer Service

Rand‑Air South Africa is a rental provider of portable air compressors and generators serving industries from mining to automotive, with 12 branches and more than 700 units available 24/7. To grow profitably and maintain high service levels, the company needed a modern e‑commerce network to simplify order management, speed payments, and improve customer responsiveness as it migrated from the Quadrem Network.

By moving buyers onto the Ariba Network, Rand‑Air gained a single dashboard for real‑time visibility of orders, invoices, and payments, cutting order and invoice turnaround from seven days to about 24 hours and reducing payment terms from more than 90 days to net 30. The result is faster processing, better cash‑flow predictability, improved customer service, and expanded access to new customers through the world’s largest business network.

Rand Air

Linda Jäger

Business Development Manager