Case Study: Henkel achieves 100% order automation and unified spend visibility with SAP Ariba

How Does Digital Procurement Unify Spend Management and Support Supply Chain Continuity

Henkel, the global consumer goods company behind brands like Schwarzkopf, Persil and Loctite, manages more than €14 billion in direct, indirect and services procurement across 120+ sites. Its fragmented, largely manual source-to-pay processes limited spend visibility, compliance and contract leverage, putting supply chain continuity and profitable growth at risk.

Henkel implemented a unified SAP Ariba-based source-to-purchase platform—integrated with SAP ERP, Ariba Network, guided buying, SAP Cloud Platform and SAP Analytics Cloud—to standardize, automate and centralize procurement. The rollout delivered 100% order automation, simplified strategic sourcing, lean automated workflows and guided buying, plus enterprise-wide spend transparency and analytics that increased savings, improved cash flow and sustainability, and strengthened supply‑chain continuity.

Henkel

Bertrand Conqueret

Chief Procurement Officer