Case Study: KyungDong Navien achieves standardized, scalable global procurement and stronger supplier partnerships with SAP Ariba Source-to-Contract Suite

How can integrated procurement systems strengthen supplier partnerships to aid global growth

KyungDong Navien Co. Ltd., a South Korean maker of eco-friendly boilers, water heaters and smart-home systems, needed to standardize procurement and strengthen supplier partnerships as it expanded from Europe to North America. An aging supplier relationship system caused manual work, limited two-way communication with suppliers, and poor visibility into project timelines, hindering global supply‑chain scalability and operational transparency.

Navien implemented the SAP Ariba Source-to-Contract Suite to harmonize processes, enable supplier self-service and two‑way collaboration, and integrate procurement end-to-end. The rollout delivered standardized workflows across multiple entities, a fully scalable, future-ready system, faster source-to-contract cycles, clearer supplier selection and discovery, and improved efficiency in strategic purchasing and contract management.

Navien