Case Study: Woolworths Group achieves streamlined buying and on-time supplier payments with SAP Ariba

How Can a Single, Integrated Cloud Platform Simplify Buying Decisions and Create Strategic Value

Woolworths Group, one of Australia’s largest retailers with around 3,000 stores and 29 million customers served weekly, set out to modernize procurement as part of a multiyear digital transformation. The company needed an end-to-end, compliant solution to simplify nontrade purchasing, eliminate inefficient processes, improve user experience for store teams, and reduce procurement risk.

Woolworths implemented SAP Ariba as a single cloud procurement platform to centralize buying, standardize processes, and roll out guided buying to more than 1,000 stores. The solution automated and integrated workflows for A$6 billion in spend, delivered ordering-channel compliance above 90% within a month, paid 99.7% of nontrade suppliers on time (97.3% for small suppliers), and freed store teams to focus on customers.

Woolworths Group

Phillip McDonald

General Manager, Group Procurement