Case Study: MUFG Union Bank achieves real-time contractor visibility and cost savings with SAP Ariba

How Can a Bank Invest in Financial Relationships over the Long Term

MUFG Union Bank N.A., a San Francisco–based bank with US$161 billion in assets and 361 U.S. branches, faced growing complexity in managing its contingent workforce as stricter labor laws limited available information and reference checks. Focused on security, authentication, and validation, the bank needed a clear system to know who was working for it and relied on MBO Partners for guidance.

With MBO Partners’ help MUFG deployed SAP Fieldglass Contingent Workforce Management to centralize contractor information and communications. The bank built a talent database of more than 2,500 referred contractors, added a freelance community link on its careers site, enabled direct real‑time alerts and advance notices of work, reduced consulting costs by sourcing contractors directly, improved candidate quality and onboarding speed, and supported flexible and remote work—building greater trust and transparency with its contingent workforce.

MUFG Union Bank

Sandra Buhler

Director of Contingent