Case Study: Fenner Dunlop achieves 40% increase in order accuracy and streamlined high-volume transaction management with SAP Ariba

Fenner Dunlop Increasing Control with High-Volume Transaction Management Through Ariba Network

Fenner Dunlop Australia, part of Fenner plc and a global leader in conveyor belts for mining and industrial applications, was exchanging more than 4,100 documents yearly across 20 branches and large Australian buyers. The company needed better control over multiple buyer orders, more effective high‑volume transaction management, and shorter transaction and delivery cycles.

By adopting the Ariba Network, Fenner Dunlop centralized data entry, standardized buyer‑facing processes, and gained real‑time reporting and one‑view data integration. The solution improved order management with minimal IT overhead, increased order accuracy by 40%, reduced data duplication, shortened transaction and delivery times, and expanded the company’s e‑business automation capabilities.

Fenner Dunlop

Sheryl Sheridan

National Administrative Manager