Case Study: Fiserv achieves consolidated $1.3B spend visibility (94%+ classified) and sourcing savings with SAP Ariba Spend Visibility

Consolidating and Classifying Spend for Improved Results and Significant Savings

Fiserv, a Fortune 500 provider of information management and electronic commerce services with $12B in revenue, 108 business units and 95+ source systems, faced highly fragmented procurement after years of acquisitions. The decentralized, regionally managed supply base lacked a common taxonomy and supporting tools, making compliance, strategic sourcing and global spend visibility difficult.

Using Ariba Spend Visibility in a phased rollout across 95+ systems in under seven months—plus export templates and a field coaching plan—Fiserv consolidated and classified $1.3B of spend (94%+ classified) into a single source of truth. The solution is now embedded in strategic sourcing, enabling spend-by-commodity analysis, supplier rationalization and easier compliance monitoring; the first three sourcing events identified via the tool generated $2M in savings.

Fiserv