Case Study: Charles Seafoods Supply achieves faster payments and streamlined PO/invoice collaboration with SAP Ariba

Charles Seafoods Supply Accelerating Payments and Streamlining PO and Invoice Collaboration Through the Ariba Network

Charles Seafoods Supply is a family‑owned seafood supplier in Manila with over 20 years’ experience serving hotels and casinos. Growing demand exposed operational pain points: manual, paper‑based PO and invoice processing, poor tracking of POs and change orders, limited visibility into invoice status, and long payment cycles that strained cash flow.

By connecting to the Ariba Network and enabling an online catalog of ~140 items plus enhanced PO confirmation controls, Charles Seafoods automated PO and invoice exchange and improved order accuracy. The company achieved faster, more predictable payments, better document traceability and dispute resolution, and measurable gains — an 80% reduction in late payments, 75% increase in order accuracy, and a 30% drop in days sales outstanding.

Charles Seafoods Supply

Mayette Yulo

Owner