Case Study: Banorte achieves near-100% elimination of manual procurement with SAP Ariba

Banorte Enabling Procurement Transformation with SAP Ariba Solutions and Personalized Support from SAP Preferred Success Services

Banco Mercantil del Norte (Banorte) is a leading Mexican bank with more than 30,000 employees and $9.2 billion in revenue. Facing a strategic need to migrate and automate procurement onto a cloud-first platform, Banorte sought expert help to replace legacy processes, improve consistency and transparency, and adopt new features as they became available.

Using SAP Ariba solutions plus personalized SAP Preferred Success services, Banorte automated its procurement operations, resolved legacy configuration issues, and trained users to leverage advanced functionality. The transformation eliminated nearly 100% of manual procurement tasks, reduced paperwork, increased feature adoption and innovation, and improved support quality and response times.

Banorte

Oscar Carbajal Bermudez

Director of Acquisitions and Projects