Case Study: Aramco Europe achieves streamlined procurement and 50% reduction in application management effort with SAP Ariba

Aramco Europe Transforming to Support an Energy Giant with an Intelligent Suite in the Cloud

Aramco Europe, the Hague‑based affiliate that provides supply chain, technical and financial support to Aramco companies across Europe, Asia and Africa, faced a legacy, highly customized on‑premise IT landscape that slowed contract turnaround, obscured cash and portfolio oversight, and lacked modern self‑service for HR and procurement. The company needed to move to the cloud to reduce application management and costs, improve visibility across lines of business, and future‑proof operations for innovations like machine learning and analytics.

Aramco Europe implemented SAP S/4HANA Cloud with SAP Integration Suite plus SAP Ariba, SuccessFactors and Concur to standardize processes and eliminate many customizations. Delivered in about 12 months, the new intelligent‑suite backbone automated quarter‑end reporting for a US$27.8B portfolio, improved user self‑service and procurement, and delivered measurable benefits — about 50% less application management effort, 60% reduction in custom code, a 70% cut in outside travel agency costs and an estimated $1 million in annual savings — while creating a scalable platform for future analytics and innovation.

Aramco Europe

Saeed Aldobas

Head of IT