Case Study: American Eagle Outfitters achieves streamlined procurement, touchless invoicing, and multimillion‑dollar savings with SAP Ariba

American Eagle Outfitters Staying on Trend and within Budget Using SAP Ariba Solutions

American Eagle Outfitters, a multibillion-dollar apparel retailer serving young consumers, needed to scale procurement for a growing omnichannel business. The company was hampered by fragmented, largely paper-based processes (as many as 18 steps to pay an invoice), limited spend visibility, slow reporting, and difficulty tracking suppliers, budgets, and savings.

A targeted rollout of SAP Ariba (Sourcing, Buying advanced, Contracts, Spend Analysis, Discovery and Ariba Network) integrated with the company’s ERP and supported by change management streamlined procurement end to end. Results include 100% of invoices processed through Ariba, 66% fewer invoice-payment steps, touchless processing, richer category spend data and compliance, and projected annual savings of $4–8 million alongside faster, more actionable reporting.

American Eagle Outfitters

Jarrod McAdoo

Senior Manager, Procurement Operations