Case Study: Air Canada achieves unified, intelligent finance operations with SAP Ariba

Air Canada Overcoming turbulence through agility and automation with SAP Ariba solutions

Air Canada, Canada’s largest airline, faced major finance and procurement challenges from fragmented legacy systems, manual workflows, and disconnected data across global operations. Working with SAP Ariba and other SAP solutions, the airline needed better visibility into spend, stronger compliance, and a more unified digital core to support growth across its complex, high-volume network.

SAP Ariba helped Air Canada modernize and standardize procurement and invoice processing as part of the broader UNIFIER transformation. The solution automated workflows, enforced PO-First policies, and improved controls and transparency; results included faster invoice processing, reduced manual effort, better spend management, and a targeted 15% increase in spend visibility, alongside other measurable gains such as improved compliance and lower operating costs.

Air Canada

Coralyn Ah-Moy

Director Strategic Procurement