Case Study: Ahli United Bank achieves centralized visibility and better spend management of its contingent workforce with SAP Ariba Fieldglass

Ahli United Bank - Customer Case Study

Ahli United Bank, a Bahrain-based bank with about 3,900 employees, needed better control of its contingent workforce, vendor relationships and related costs. The organization lacked reliable visibility into the number of contingent workers, where money was being spent and had exposure from manual onboarding/offboarding and decentralized vendor arrangements.

Ahli United Bank deployed SAP Fieldglass Vendor Management System (buyer implementation) in three months as a single, centralized tool, supported by a master service agreement and automated onboarding/offboarding. The deployment delivered clear visibility into headcount, spend and vendor usage, stronger governance and risk mitigation, and improved contingent workforce cost management — making them the first bank in the region to implement the solution.

Ahli United Bank

Siraj Irani

Group Head, Project Management