SAP Ariba
332 Case Studies
A SAP Ariba Case Study
LLT Bar Code & Label, a 15‑year provider of labels, printers and mobile computers, faced rising costs and falling response rates from traditional direct marketing (lists, cold calls, catalogs). The small supplier also struggled to compete with national office suppliers and to get a foothold with large organizations that use centralized corporate purchasing programs.
To reach Global 2000 buyers they tested Ariba Discovery, upgraded to the Advantage Plus package and used Ariba LIVE networking. They responded to a retailer RFP on Ariba, were invited to a sourcing event, and won a two‑year contract worth $400,000 — later extending the contract length during supplier qualification. The win delivered a higher ROI than any other marketing channel and significantly reduced time and cost to acquire new customers.
Kris Hart
Account Manager