Case Study: Temco Logistics saves $60,000 annually with Sangoma CX

Temco Logistics saves $60,000 annually with Sangoma

Temco Logistics, a premier white glove solutions provider for home goods delivery, was struggling with high call volumes, inflexible systems, and instability in their customer service communications. They reached out to Sangoma to find a better solution and learned about the advantages of the vendor's contact center offering, Sangoma CX.

By implementing Sangoma CX, Temco Logistics gained a reliable and user-friendly system that streamlined its operations with flexible queues and valuable reporting. The solution delivered by Sangoma saved the company $60,000 annually in combined labor and phone costs, allowed for remote work options for nearly half of its staff, and provided the infrastructure needed to deliver superior customer service.

Temco Logistics