Case Study: Proximus achieves accessible, scalable VoIP social networking with Sangoma and Elastix

Social Networking Made Possible for the Sight-Impaired

Proximus S.A. needed a scalable, accessible communications platform to help visually impaired users connect through social networking and voice services. After an earlier pilot based on proprietary telephony hardware, the company wanted an open source-based solution that could support VoIP, TDM, and PSTN integration, deliver high voice quality, and give visually challenged administrators a system they could manage. Sangoma was selected as part of the new platform, with the Sangoma A104D digital telephony board identified as a key hardware component.

Sangoma’s A104D boards were integrated with the Elastix unified communications platform and PaloSanto Solutions’ custom development to create the final system for Proximus S.A. The result was a highly reliable platform with virtually no downtime, supporting up to 240 simultaneous calls, more than 4,000 voicemail subscribers, and nearly 2 million voice minutes per month. Sangoma’s proven integration with Elastix helped simplify implementation and allowed the team to focus on new features and accessibility improvements.

Proximus S.A.

Leopold de Bonhome

Founder and Manager