Case Study: AnandRathi increases productivity with Sangoma FreePBX

How AnandRathi Increased Productivity Through Sangoma’s FreePBX Phone System Solution

AnandRathi, one of India’s leading financial services firms, needed a modern way to unify communications across more than 1,200 locations and 2,500 employees. Their legacy phone systems lacked essential capabilities such as video conferencing, IP telephony, intercom, call recording, and centralized control, while also driving up maintenance effort and monthly telephone costs. To solve this, they turned to Sangoma and its FreePBX solution.

Sangoma implemented FreePBX systems across AnandRathi’s key offices, using the company’s existing MPLS and VPN connectivity to enable smooth IP telephony between sites. The deployment added features like call recording, conference rooms, voicemail, call forwarding, hunt groups, and video calling, helping improve employee productivity and significantly reduce monthly telephone overheads. AnandRathi also reported superior voice quality and easier call handling across offices.

AnandRathi

Kamal Goel

Vice President – Informational Technology