Case Study: BusinessWare Solutions cuts voice costs and latency with Sangoma SBC

BusinessWare Solutions Puts VoIP Latency Issues to Rest with Sangoma SBC

BusinessWare Solutions, a Minnesota-based provider of network, storage, service, and VoIP equipment and management services, needed to solve latency and voice-quality issues as a large customer moved from multiple phone systems to SIP trunking across one main site and eight branches. The company was looking for a way to reduce costs, centralize communications, and improve VoIP performance without adding complexity at each location, and turned to Sangoma’s SBC technology.

Sangoma implemented session border controllers at the headquarters and branch offices to eliminate unnecessary call hops, support SIP trunking, enable intelligent call routing, and provide security, failover, and call control features. With Sangoma, BusinessWare Solutions centralized all locations under one system and one provider, cut voice costs by 40%, and gained a solution that was easy to deploy, troubleshoot, and maintain.

BusinessWare Solutions

Tucker Sukraw

Senior Network Engineer