Sangoma
35 Case Studies
A Sangoma Case Study
Budd Baer Inc., a U.S. auto dealership with six locations, was facing high operating expenses from its leased telephone lines. They engaged BlueCloud Consultants to help them implement a VoIP solution to reduce costs, but they encountered a significant interoperability mismatch between their sophisticated, high-availability IP PBX system and their SIP trunk service, which was causing dropped calls. They needed a Session Border Controller (SBC) from a vendor like Sangoma to resolve the issue.
Sangoma's SBC successfully managed the complex SIP commands, processing some internally and forwarding only the necessary ones to the SIP trunk to prevent call drops. The solution provided by Sangoma saved the VoIP project, enabling the dealership to fully switch from conventional lines. As a result, Budd Baer Inc. now saves approximately $350,000 per year.