Case Study: TextNow achieves rapid service innovation and cost savings with Sandvine Virtual Series

TextNow Helps Mobile Customers Save and Do More

TextNow, a cloud‑based mobile service provider offering ultra‑affordable plans to millions of users, needed to stand out in a crowded market by rapidly scaling, launching new subscriber services, and keeping costs low while maintaining a great customer experience.

To meet those goals TextNow deployed Sandvine’s Virtual Series along with Sandvine’s Usage Management PCRF and ServiceDesigner, giving them a fully virtualized, on‑demand service‑definition and quota/tiering toolkit. The result was faster service innovation, cost savings passed to consumers, and a scalable platform ready for subscriber growth and improved user experience.

TextNow

Derek Ting

CEO and Co-Founder