Case Study: GCI keeps subscribers up-to-date on mobile data usage with Sandvine

GCI Keeps Subscribers up-to-date on Data Usage

GCI, an Alaska-based integrated telecommunications provider, needed a simple way to keep subscribers informed about their mobile data usage so customers could choose the right plans and avoid surprises. To meet that need, GCI launched the Mobile Usage Viewer app for iOS and Android, providing quick, easy access to usage information through clear charts and graphs.

The app is powered by Sandvine’s Quota Manager, which accurately counts usage and enables services like shared data plans and precise zero‑rating. As a result, GCI delivers better-informed subscribers, improved engagement and a stronger overall customer experience while supporting the latest devices and high-speed data across its network.

GCI

Brandy Goss-Crum

Director, Product Management and Development