Case Study: Zappos.com achieves 3x database performance and 25% faster page loads with SanDisk Fusion ioMemory High IOPS Adapter

Zappos Zaps Complexity With The Fusion Iomemory™ Solution

Zappos, the online retailer known for prioritizing customer experience, needed to scale its infrastructure for holiday traffic while keeping IT overhead low. Systems Administration Manager Kris Ongbongan identified two bottlenecks — product databases unable to handle more concurrent users and a web cache that needed greater capacity and lower latency — and sought a solution that would boost performance with minimal operational impact.

By adding SanDisk’s High IOPS Adapter (Fusion ioMemory) to its Lenovo x3550 servers, Zappos tripled per‑server database performance, consolidated database instances to reduce servers from seven to three, and increased database connections by about 70% (≈2,000 more). The web cache gained 320GB of flash‑backed memory, cutting cache‑hit latency from 100ms to 5ms, improving overall page loads by 25%, and halving system maintenance.

Zappos.com

Kris Ongbongan

Systems Administration Manager