Case Study: Future Ticketing achieves 19x faster online transaction processing with SanDisk Fusion ioMemory

Future Ticketing Smashes Online Ticket Processing In Australia With Fusion Iomemory Solutions

Future Ticketing (Jahan Interactive) is an Australian white‑label B2C ticketing provider that handles high‑volume events like the Big Day Out. In 2009 unprecedented online demand — about 50,000 concurrent SSL connections at sale open — overwhelmed its disk‑based infrastructure, causing checkout times of up to 95 minutes, long payment confirmation delays, and a risk of overselling. The team needed a scalable fix to rapidly process thousands of concurrent transactions, keep accurate ticket counts, and speed payment confirmations.

In 2010 Future Ticketing moved its virtualized ticketing databases onto SanDisk Fusion ioMemory (ioDrive) flash, dramatically reducing I/O latency. Results: transaction processing fell from 95 minutes to 5 minutes (19x faster), payment processing improved nearly 5x (from ~22 hours to ~55 minutes), the system handled ~15% higher load and sold 20% more tickets, and overselling was eliminated. The change also delivered 2:1 server consolidation, deferred storage upgrades, over 70% lower power usage, and proven long‑term reliability.

Future Ticketing

Nasir David

Managing Director