Case Study: Topgrade Sportswear doubles sales and reaches over £20M online revenue with Sanderson's Elucid

Topgrade Sportswear - Customer Case Study

Topgrade Sportswear, a long-established wholesaler that launched its GetTheLabel.com ecommerce arm, faced rapid growth that outstripped its legacy systems and manual warehouse processes. Needing a fast, multi-channel solution to support both wholesale and retail channels, integrate third-party services, and go live before peak trading, Topgrade selected Sanderson’s Elucid multi-channel retail solution (with Elucid Business Intelligence and CRM) to meet those challenges.

Sanderson implemented Elucid and integrated it with the company’s RF infrastructure, Metapack and Channel Advisor, delivering real-time visibility, automated PO and pick processes and robust peak performance. The results were tangible: sales volumes doubled, online revenues rose 100% to over £20m within two years, pick rates increased by 50%, and international carrier costs fell by 40%, while order processing times and manual work were significantly reduced.

Topgrade Sportswear

Helen Heaton

Financial Director