Case Study: Family Home Care and Care at Home improves billing and collections with Sandata Revenue Cycle Management

Family Home Care and Care at Home - Customer Case Study

Family Home Care and Care at Home, two not-for-profit home care agencies, faced a managerial crisis that caused severe cash flow shortages due to untimely billing. To address this challenge and rebuild their billing process, they engaged Sandata Technologies and utilized their Revenue Cycle Management (RCM) service.

Sandata RCM implemented their solution, which provided a highly efficient collection process and responsive support. The results included a very high collection rate that proved more efficient than an in-house department, seamless adaptation to new contracts and payers, and access to real-time data. This partnership bridged the gap between unpaid claims and maximized revenue, ensuring continued flexibility and profitability for the agencies.