Case Study: Eisenhower Center improves workflow visibility and accountability with Sandata Agency Management

Eisenhower Center - Customer Case Study

Eisenhower Center faced challenges with disorganized scheduling, charge capture, and services that were being managed through disparate systems like LiveDocs and Excel files, leading to a lack of defined workflow and accountability. This lack of infrastructure was a significant barrier to their revenue cycle management (RCM). They implemented Sandata Agency Management from Sandata Technologies to address these issues.

The solution from Sandata forced a positive cultural shift, providing the needed infrastructure and system functionality to create defined departmental workflows. This resulted in increased engagement and visibility, allowing leadership to maximize team capacity, easily capture revenue, and alleviate administrative burdens. Sandata provided the foundation for Eisenhower Center to identify breakdowns and reestablish priorities, with significant progress seen within just 90 days.

Eisenhower Center

Charles Trojanek

Financial Director