Case Study: Bushwick Stuyvesant Heights Home Attendants boosts collections with Sandata Revenue Cycle Management

Bushwick Stuyvesant Heights Home Attendants - Customer Case Study

Bushwick Stuyvesant Heights Home Attendants, a home care provider, struggled with a complex and inefficient Medicaid reimbursement process after New York moved to a managed care environment. This led to significant unpaid receivables and poor collection rates. To address this challenge, the organization engaged Sandata Technologies for its Revenue Cycle Management service.

By implementing Sandata's RCM solution, which includes diligent collections and tools like time tracking, the vendor helped the customer achieve a dramatic transformation. Sandata increased their collection rate from approximately 65% to 99%, ensuring almost all revenue is recovered. The solution also provided operational support and strategic advice, solidifying a partnership that the customer describes as a lifesaver.

Bushwick Stuyvesant Heights Home Attendants

Curt Jackson

Executive Director