Sanas
31 Case Studies
A Sanas Case Study
Alta Resources, a company that supports customer-care operations for about 50 clients, faced a persistent background noise problem at its Belize site due to the building's acoustic design. They needed a solution that would remove this noise across different telephony platforms, be simple for their IT team to manage, and provide a new offering for their clients. They turned to Sanas noise cancellation to address this challenge.
After a successful test, Alta Resources implemented Sanas, which solved the site's background noise issue. The solution works across multiple platforms and is administered by Alta's own IT team. A steady deployment for one client runs at about 65 to 70 licenses with consistent usage. Alta now uses its own Sanas deployment as a live example to demonstrate the technology's value to its clients and incorporates it into new proposals.