Case Study: Creative Civilization achieves happier employees and lower health costs with Sana Benefits

Creative Civilization - Customer Case Study

Creative Civilization, a Texas-based marketing, advertising, and PR agency with 19 employees, had long relied on a major legacy insurer but grew frustrated with rising health plan costs, limited personalization, and poor support. As premiums kept increasing and the company remained lean without an HR manager, the founders needed a more affordable, employee-friendly health benefits solution.

Creative Civilization switched to Sana Benefits for more transparent pricing, personalized support, and broader coverage through Sana’s health plans and Sana Care ecosystem. Sana helped deliver a 0% premium increase in 2021, cut billed provider rates in half, and offered employees a $500 deductible with 90% coinsurance. The result was 100% admin and employee satisfaction, with the founders noting that employees were happier and benefits-related admin time was reduced.

Creative Civilization

Al Aguilar

National Advertising Leader