Case Study: City of Conover, North Carolina achieves superior document viewing and mobile productivity with Samsung Galaxy Note 4 (Samsung)

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The City of Conover, North Carolina relied on IT Director Chris Niver as the sole IT support for all municipal services across a staff of fewer than 200. Niver had been using a non‑Android smartphone that made document review and typing cumbersome, so the City tested Samsung’s Galaxy Note 4 to address limitations in display clarity, input precision, and mobile productivity.

Samsung’s Galaxy Note 4—featuring a large, high‑resolution screen, the S Pen, Multi Window and built‑in productivity apps—allowed Niver to view PDFs without zooming or scrolling, jot accurate notes and emails with the S Pen when the keyboard was awkward, and run multiple apps with no noticeable performance degradation. Samsung’s solution improved document review and day‑to‑day field productivity for the City of Conover while enabling access to enterprise tools like Wi‑Fi analyzers.

City of Conover, North Carolina

Chris Nivar

IT Director