Case Study: St. Luke’s Health System delivers virtual care across Idaho with Samsung widescreen monitors

St. Luke’s Health System deploys nearly 70 Samsung monitors to power virtual care across Idaho

St. Luke’s Health System, Idaho's largest employer, faced the challenge of connecting its specialists in Boise with remote patients and caregivers across the vast, rural state. The need for specialists to drive hours for appointments or to advise local staff was inefficient and limited patient access to high-quality care.

Samsung provided its 49-inch curved widescreen monitors to create an immersive telehealth platform. This solution replaced complex multi-monitor setups, lowering costs and maintenance while improving the caregiver experience with a single, streamlined display. As a result, St. Luke’s has deployed nearly 70 Samsung monitors to power its 24/7 virtual care center, which has greatly reduced wait times and is expected to see widespread adoption across the health system.

St. Luke’s Health System