Case Study: Smithereen Pest Management Services achieves streamlined field workflows with Samsung Galaxy smartphones

Smithereen Pest Management Services streamlines field workflows with Samsung, using devices 6 to 10 times per service call

Smithereen Pest Management Services, a pest management firm, needed to boost the productivity of its field technicians by finding a single, affordable, and durable mobile device to handle communications, service records, and inspection reporting. To address this challenge, they turned to Samsung and its Galaxy smartphones.

Samsung provided Galaxy smartphones, which featured a large HD display, GPS, and a camera. These devices integrated with the cloud-based PestPac software to create a mobile "virtual office," enabling technicians to manage their entire workflow from accessing customer locations to generating photo and video recordings. As a result of the Samsung solution, technicians now use their devices up to 120 times daily, successfully streamlining workflows and creating a paperless office.

Smithereen Pest Management Services