Case Study: Kalahari Resorts & Conventions enhances guest experiences with Samsung Hospitality TVs and LYNK REACH

Kalahari Resorts & Conventions deploys 1,500 Samsung Hospitality TVs to transform guest experience

Kalahari Resorts & Conventions required a next-generation hospitality TV solution to meet evolving guest expectations for easy device connectivity and to withstand the harsh, humid conditions of its large indoor waterpark. The resort needed a centralized management system to easily update content and channel lineups across its massive property. They partnered with Samsung to address these challenges with their Hospitality TVs and LYNK REACH management platform.

Samsung implemented over 1,500 of its Hospitality TVs, which provided guests with premium viewing and easy device connectivity. The integrated LYNK REACH solution enabled centralized management, drastically minimizing service calls and allowing the resort to easily showcase promotions. The Samsung technology provided a unique and differentiated guest experience throughout the resort, leading to its adoption as the standard TV solution across all Kalahari properties.

Kalahari Resorts & Conventions