Case Study: Buona Beef boosts ordering efficiency and customer experience with Samsung Kiosks

Buona Beef boosts orders with Samsung Kiosks, now driving over 40% at one location

Buona Beef, a family-owned Italian beef restaurant chain, faced labor shortages and supply chain challenges, needing technology to improve customer experience and drive growth. They partnered with Samsung to implement Samsung Kiosks and digital menu boards as part of their digital transformation.

The solution from Samsung provided compact, self-service kiosks running Bite software, allowing for seamless ordering and integration of the loyalty program. This resulted in improved operational efficiency, with kiosks now handling over 40% of orders at one location and a 15% overall adoption rate across the chain, while also freeing employees for food preparation and enabling rapid menu updates.

Buona Beef