Case Study: Magasin improves workforce management and customer experiences with SameSystem

Magasin deploys SameSystem across 7 locations in 5-year workforce management deal

Magasin, Denmark's largest department store chain, faced the challenge of optimizing its employee management and staffing to enhance both customer experiences and profitability across its seven locations. To address this, they partnered with vendor SameSystem to implement its digital workforce management solution, which offered advanced forecasting and retail scheduling tools.

By implementing SameSystem's solution, Magasin gained the ability to predict staffing needs with artificial intelligence, ensuring the right number of employees were scheduled at the right time. This allowed the department store chain to prioritize efficient employee management and stability while aiming to create the best possible customer experiences. SameSystem's implementation is part of a five-year agreement expected to contribute to the vendor's further European growth.

Magasin